A transaction-efficiency analysis of an Internet retailing supply chain in the music CD industry

Article Abstract:

A theoretical framework examining the role of Internet purchases in establishing transaction-efficiency levels in product exchanges involving sellers, placed at different supply chain echelons, and consumers, are developed and empirically tested. The results revealed that Internet-mediated purchases by consumers allow for greater transaction efficiencies.

Author: Rabinovich, Elliot, Bailey, Joseph P., Carter, Craig
Forecasts, trends, outlooks, Retail Trade, Entertainers & entertainment groups, Retail industry, Forecasts and trends, Market trend/market analysis, Electronic commerce, E-commerce, Music industry, Logistics, Business logistics

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Physical distribution service quality in internet retailing: service pricing, transaction attributes, and firm attributes

Article Abstract:

An investigation regarding physical distribution service (PDS) quality, by the internet retailers is developed. This analysis provides, tangible measures of links between PDS revenue collected by online retailers, and PDS-quality levels provided to consumers.

Author: Rabinovich, Elliot, Bailey, Joseph P.

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Logistics service providers in internet supply chains

Article Abstract:

Need for internet sellers to become adept in transactions through logistics service providers in order to serve their customers in a better way is discussed.

Author: Rabinovich, Elliot, Knemeyer, A.. Michael
Management dynamics, California, Logistic Services, Process, Physical Distribution, and Logistics Consulting Services, Services information, Management services, Management, Usage, Logistics services, Customer service, Company business management, Support services, Service enhancement, Online businesses

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