AT&T becomes first company to win two Malcolm Baldridge quality awards

Article Abstract:

The Commerce Department awarded five companies the Malcolm Baldridge National Quality Award, including AT&T, which became the first company since the award was instituted in 1987 to win two awards. The award is given to companies whose management has made outstanding effort at quality improvement. Winners for service quality were AT&T's Universal Card Services unit and Ritz-Carlton Hotel Co. AT&T's Transmission Systems unit and Texas Instruments Inc's Defense Systems & Electronics Group won awards in manufacturing. Granite Rock Co won an award in the category of small businesses. This year's awards were given to the largest number of winners so far and included the first service-sector awards given since 1990. Among the 17 finalists which did not win awards were Avis Inc, Carolina Freight Corp and Armstrong World Industries Inc.

Electronic computers, Telephone communications, exc. radio, Telecommunications services industry, Telecommunications industry, T, Management, Achievements and awards, American Telephone and Telegraph Co., United States. Department of Commerce, Malcolm Baldrige National Quality Award, 1992 AD

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At long last, high-tech comes to Chicago's commodities pits

Article Abstract:

Futures traders at the Chicago Board of Trade and the Chicago Mercantile Exchange begin to automate their procedures in the summer of 1991. Systems are being developed that use hand-held computers to transmit data to antennae that then pass data on to larger computers for processing. By 1993, it is thought that every trader will use a hand-held computer for logging trades, and if the systems that are planned are successful, computers will probably be adopted by stock exchanges as well. The computer project is consequent to an FBI investigation that revealed ways that paper cards might be used by traders to profit at the expense of their customers. Congress, which wants procedures that maintain better 'audit trails,' will probably impose requirements.

Security and commodity exchanges, Usage, Hand-held computers, Handheld computers, Securities industry, Technology application, Commodity exchanges, Automation, Commodity futures, Commodities, Futures, Board of Trade of the City of Chicago Inc., Chicago Mercantile Exchange Inc.

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