Assessing the impact of alternative manufacturing layouts in a service setting

Article Abstract:

The use of two alternative systems, including a modified assembly line approach and a cellular manufacturing approach for improving the overall operation of the American Red Cross blood collection center is analyzed. The study reveals that, in order to improve the overall performance of the service process the manufacturing layout has to be designed in sync with customer mix and system performance.

Author: Pagell, Mark, Melnyk, Steven A.
Publisher: American Production and Inventory Control Society Inc.
Publication Name: Journal of Operations Management
Subject: Business, general
ISSN: 0272-6963
Year: 2004
Management dynamics, Production Management, Service Industries, Management, Services industry, Company business management, American Red Cross

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Assessing the impact of environmental management systems on corporate and environmental performance

Article Abstract:

Corporate activities, aimed at reducing or eliminating the waste created during the production, use and disposal of their products are on the rise. The Environment Management Systems, and the direct and indirect relationship between these systems and performance, should be investigated.

Author: Calantone, Roger, Melnyk, Steven A., Sroufe, Robert P.
Publisher: American Production and Inventory Control Society Inc.
Publication Name: Journal of Operations Management
Subject: Business, general
ISSN: 0272-6963
Year: 2003
Environmental Management, Administration of Environmental Quality Programs, Production Planning & Control, Conservation & Land Mgmt-Total Govt, Evaluation, Environmental aspects, Environmental protection, Production control, ISO 14001 (Standard)

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Metrics and performance measurement in operations management: dealing with the metrics maze

Article Abstract:

The significance and the requirement of metrics-related research for an organization are presented.

Author: Swink, Morgan, Melnyk, Steven A., Stewart, Douglas M.
Publisher: American Production and Inventory Control Society Inc.
Publication Name: Journal of Operations Management
Subject: Business, general
ISSN: 0272-6963
Year: 2004
Research and Development in the Social Sciences and Humanities, Management & Information Science, Management Science, Metric system

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Subjects list: Methods, United States, Research
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