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Designing Levels for A/E Consultant Performance Measures

Article Abstract:

Research has identified many success factors that are associated with project performance, but mostly they are conceptually described. They need to be operationally defined to be properly measured and used. This paper defines the operational levels for the qualitative architect/engineer (A/E) consultant performance measures, proposed in a previous paper (Chang & Ibbs, 1998). These levels, represented by descriptive conditions, were acquired by analyzing performance norms from research studies and by comparing data from 8 design projects documents and interviews. These levels were then used to evaluate A/E consultant performance. The evaluation results show that the scores derived from the defined levels effectively differentiate performance, which means the levels were well designed. By using these performance levels, A/E consultant performance can be evaluated more accurately and systematically, which allows the owner to better manage the A/E project.

Author: Chang, Andrew, Ibbs, C. William
Publisher: Project Management Institute
Publication Name: Project Management Journal
Subject: Business, general
ISSN: 8756-9728
Year: 1999
United States, Research

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Development of consultant performance measures for design projects

Article Abstract:

Measures for evaluating consultant performance in design projects are presented. The measures mirror consultant performance in the areas of deliverable, process, and cost and schedule excellence. A systematic measurement framework is proposed to break down the goals of cost, quality and time into measures at operational levels and link the goals to consultant performance. By breaking down the goals and linking them to consultant performance, work understanding is raised and work complexity is reduced.

Author: Ibbs, C. William, Chang, Andrew S.
Publisher: Project Management Institute
Publication Name: Project Management Journal
Subject: Business, general
ISSN: 8756-9728
Year: 1998
Engineering Services, Management Consulting Services, Business & Mgmt Consulting, Performance, Evaluation, Measurement, Consulting services, Consultants, Consultants (Persons), Consulting engineers

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Reengineering construction planning

Article Abstract:

A study was conducted on a unique reengineering construction planning methodology. The novel approach uses the last planner concept, which involves viewing construction planning process from the front-line supervisor's level. It was tested on the US Navy Public Works Center, San Francisco Bay and proved to be a valuable and efficient tool in construction planning.

Author: Kartam, Saied A., Ibbs, C. William, Ballard, Glenn
Publisher: Project Management Institute
Publication Name: Project Management Journal
Subject: Business, general
ISSN: 8756-9728
Year: 1995
Methods, Construction industry, Planning

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Subjects list: Project management
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