Going back to school

Article Abstract:

At 22, John K. Burdette II owns two school supplies stores thanks to his ear for customer complaints when he worked for a competitor. He made his 3,750-sq.-ft. store as open and airy as possible. Music store display shelving, mall locations, and customer service are keys to his success.

Author: Chandler, Lana J.
Stationery stores, Personal narratives, Marketing, Equipment and supplies, Schools, Company Profile, Businessmen, Educational toys, School Days

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Uncle Sam may want you

Article Abstract:

The owner of a family business that has grown through government contracts offers advice to other small business owners. Her suggestions for managing government contracts include reading the specifications, researching government purchasing and delivering quality products and services.

Author: Barnes, Mary
Public contracts, Government contracts, Government contractors

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Subjects list: Management, Small business
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