Group process and conflict in system development
Article Abstract:
The potential for group conflict among organizational members participating in an information system development project is examined by analyzing 13 insurance company work group members over a 22-month period. Data was generated from questionnaires, interviews, archival data, and recorded meeting transcripts. The research suggests that there is a connection between four variables in a model of conflict including influence, conflict, conflict resolution, and participation. The findings are based on results which reveal that participation positively affected influence, and influence positively affected both conflict resolution and conflict in the insurance work group. These results were substantiated by further analysis which examined four project meetings and qualitative information collected during the project.
Publication Name: Management Science
Subject: Business, general
ISSN: 0025-1909
Year: 1989
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Modeling information manufacturing systems to determine information product quality
Article Abstract:
A study was conducted to analyze the development of information manufacturing systems that can be utilized to determine the timeliness, quality, cost and value of information products using building blocks that are characterized by a set of ideas, concepts, frameworks and procedures. The information manufacturing systems were represented as information systems that develop pre-defined information products while supporting a made-to-stock analogy and critical path concept. The systems featured a data vendor block that characterized different sources of input raw data, a processing block that manipulated data units, and a quality block that improved data quality. A number of features were also considered in the study for information products, including data quality, timeliness, cost and value.
Publication Name: Management Science
Subject: Business, general
ISSN: 0025-1909
Year: 1998
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Information technology and organizational change: causal structure in theory and research
Article Abstract:
Theories about the way information technology (IT) affects organizations are discussed. Research is managed by good theory, which increases the chance that IT will be used with desirable results for organizations, users, and other affected parties. The nature of good theory is discussed, particularly in reference to causal influence: causal agency, logical structure, and analysis level. Increased awareness of options along with open discussion of advantages and disadvantages of IT can promote the development of improved theory.
Publication Name: Management Science
Subject: Business, general
ISSN: 0025-1909
Year: 1988
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