Integrating the Kano Model and QFD for designing new products
Article Abstract:
A survey of 289 draft beer mug users and potential users in Brazil was conducted to study how to incorporate Kano Model to quality function deployment. The result is a method that would put emphasis not only on basic but also on innovative requirements in the design of new products. Features of the Kano Model are detailed.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2007
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The Toyota way in services: the case of lean product development
Article Abstract:
A focus on the working of lean manufacturing method Toyota Production System (TPS) used as product development model worldwide is presented.
Publication Name: The Academy of Management Perspectives
Subject: Business, general
ISSN: 1558-9080
Year: 2006
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The darker side of lean: an insider's perspective on the realties of the Toyota production system
Article Abstract:
The flaws in lean manufacturing product development model 'Toyota Production System' are evaluated.
Publication Name: The Academy of Management Perspectives
Subject: Business, general
ISSN: 1558-9080
Year: 2006
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- Abstracts: Integrating Kano's model into web-community service quality. A comparative analysis of quality management in international universities and US
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