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Modeling data and process quality in multi-input, multi-output information systems

Article Abstract:

A model is developed for assessing the data processing and data flow efficiencies of information and decision-support systems that have several users. The quality of the data is examined by the model at several processing stages, including the data at time of collection, input, processing, and output. The model is especially adept at identifying points in the system where errors could occur, and at assigning magnitudes to the potential error locations identified. The model developed employs recursive algorithms to trace processing flows backward in order to determine higher quality processing alternatives with lower error ratios.

Author: Ballou, Donald P., Pazer, Harold L.
Publisher: Institute for Operations Research and the Management Sciences
Publication Name: Management Science
Subject: Business, general
ISSN: 0025-1909
Year: 1985
Planning, Information technology, Information storage and retrieval systems

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Successful Information System Development in Relation to Situational Factors which Affect Effective Communication between MIS-Users and EDP Specialists

Article Abstract:

Interpersonal communication and cooperation in MIS-development projects are explored. A model is developed to explain successful information system development. Factors of organizational design are emphasized. Determinants of successful information system development are listed. Effective communication and implementation behavior are considered. Third party intervention is effective in conflict resolution. An experiment validates the explanatory model. The model is illustrated.

Author: Thiers, G., De Brabander, R.
Publisher: Institute for Operations Research and the Management Sciences
Publication Name: Management Science
Subject: Business, general
ISSN: 0025-1909
Year: 1984

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Successful Information System Development in Relation to Situational Factors Which Affect Effective Communication Between MIS-Users and EDP-Specialists

Article Abstract:

User involvement is the key to successful use of management information systems (MIS). A theoretical model is developed to determine the conditions in which interaction between EDP- specialists and MIS-users will lead to success. An experiment using a third party mediating between the groups was undertaken. Third parties increase success. Case studies in the automobile industries confirmed the model. A flow chart of the model is included.

Author: De Brabander, B., Thiers, G.
Publisher: Institute for Operations Research and the Management Sciences
Publication Name: Management Science
Subject: Business, general
ISSN: 0025-1909
Year: 1984
Management science, Automobile industry, MIS, Management information systems, Organizational behavior, Management of EDP, Case Study, Management-EDP Relations, User Relations

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Subjects list: Models, Data processing, Electronic data processing
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