Operations management and financial performance

Article Abstract:

The major purpose of this study was to evaluate the effect of systematic application of operations management decision-making techniques on the financial performance of small firms. Data was gathered from a large number of firms through questionnaires to determine if those firms consciously employed any decision making tools in each of eleven operations management activities. A secondary purpose of the research was to explore the nature of operations management activities in the non-manufacturing environment. The results of this exploratory research provide an impetus for further study of operations management in both the small business environment and the non-manufacturing sector of the economy. (Reprinted by permission of the publisher.)

Laundry, Cleaning, & Garment Services, Decision-making, Decision making, Management, Finance, Florida, Executives, South Carolina, Georgia, Cleaning services industry, Alabama

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Screening practices of new business incubators: the evaluation of critical success factors

Article Abstract:

New firms are an important mechanism through which new jobs are created. However, the new venture failure rate is greater than the rate of creation. Business incubators have been organized to bring new businesses together to increase the probability of success. Incubators do not guarantee success; however, evaluating potential clients on Critical Success Factors can minimize failures once the firm joins an incubator. This research investigates the screening practices of incubators and identifies unique groups of incubators. The screening practices were found to relate to sponsorship but not to physical characteristics or objectives. (Reprinted by permission of the publisher.)

Business incubators

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Toward a theory of small firm performance: a conceptual model

Article Abstract:

A conceptual model of small firm performance is developed based on extant theory in strategy, entrepreneurship and organization theory. It provides a framework for the study of the interrelationships among entrepreneurial characteristics, contextual factors and performance outcomes. It is considered a first step toward a limited domain theory of small firm performance. (Reprinted by permission of the publisher.)

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