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Business, general

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Organizational memory

Article Abstract:

In this article we argue that the extant representations of the concept of organizational memory are fragmented and underdeveloped. In developing a more coherent theory, we address possible concerns about anthropomorphism; define organizational memory and elaborate on its structure; and discuss the processes of information acquisition, retention, and retrieval. Next, these processes undergird a discussion of how organizational memory can be used, misused, or abused in the management of organizations. Some existing theories are reassessed with explicit attention to memory.The paper closes with an examination of the methodological challenges that await future researchers in this area. (Reprinted by permission of the publisher.)

Author: Walsh, James P., Ungson, Gerardo Rivera
Publisher: Academy of Management
Publication Name: Academy of Management Review
Subject: Business, general
ISSN: 0363-7425
Year: 1991
Memory, Organizational behavior, Human information processing, Anthropomorphism

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Leaders, riverboat gamblers, or purposeful unintended consequences in the management of complex, dangerous technologies

Article Abstract:

Utilities' investment in nuclear-generating technology and prior earnings growth were used to predict variations in three measures of plant operating safety. The pattern of results is consistent with three interpretations: (1) some historically successful utilities that are heavily committed to nuclear power provide leadership; (2) such utilities are gambling with public safety; and (3) a general pattern of purposeful unintended consequences arising from ignorance and self-serving myths combined with the risk propensities of executives and leading to hitherto unidentified threats to public safety. (Reprinted by permission of the publisher.)

Author: Osborn, Richard N., Jackson, Daniel H.
Publisher: Academy of Management
Publication Name: Academy of Management Journal
Subject: Business, general
ISSN: 0001-4273
Year: 1988
Research, Management science, Risk assessment, Nuclear industry, Investments, Risk management, Nuclear power plants

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