Total Quality Management in a small, high-technology company

Article Abstract:

The adoption of Total Quality Management has produced many success stories, but discussions of how to adopt TQM often overlook the special needs of small, high-technology companies. This oversight has led many managers of these companies to conclude that TQM is too cumbersome, bureaucratic, expensive, and complex for them to use. TQM is essential to the long-term viability of small companies but must be adopted in a manner consistent with their special needs. This article discusses these needs and presents specific suggestions about how to successfully adopt TQM in small, high-technology companies. (Reprinted by permission of the publisher.)

High technology industry, Small business, Quality management, Total quality management

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Viable theoretical forms of synchronous production innovation

Article Abstract:

Managers can use synchronous innovation to selectively integrate administrative innovation, technological innovation and organization performance to yield synergistic improvements in company performance. Four descriptive models of synchronous innovation are presented and examined for causal and interactive connections among the three dimensions of administrative and technological innovation and organization performance.

Business, Innovations, Technological innovations, Production management

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