Redesigning public services: challenges of practice for policy
Article Abstract:
The article examines the negotiation of theoretical and practical processes involved in improving public sector service, using a hospital re-engineering program as an illustration. The implications of re-engineering's limitations and contested processes on affecting productive change are assessed.
Publication Name: British Journal of Management
Subject: Business, general
ISSN: 1045-3172
Year: 2003
User Contributions:
Comment about this article or add new information about this topic:
Beyond Agency Conceptions of the Work of the Non-Executive Director: Creating Accountability in the Boardroom
Article Abstract:
Data are drawn from Higgs Review research to examine the role of boards of directors in corporate governance and accountability processes. It is posited that the success of corporate governance reform will depend on how this role is delineated and perceived.
Publication Name: British Journal of Management
Subject: Business, general
ISSN: 1045-3172
Year: 2005
User Contributions:
Comment about this article or add new information about this topic:
Redesigning Public Services: Challenges of Practice for Policy
Article Abstract:
Perspectives on business process re-engineering, professional collaboration, organizational change, and process organization are incorporated into a theoretical framework for assessing public services policy and reform.
Publication Name: British Journal of Management
Subject: Business, general
ISSN: 1045-3172
Year: 2003
User Contributions:
Comment about this article or add new information about this topic:
- Abstracts: Listen to some super advice. Fast change to new role
- Abstracts: Medical services industry. part 5
- Abstracts: Industrial services industry. part 3
- Abstracts: Telecommunications services industry. part 3
- Abstracts: Regionalizing healthcare in Alberta: legislated change, uncertainty and loose coupling. Regionalizing Healthcare in Alberta: Legislated Change, Uncertainty and Loose Coupling