Safety at work when work is on the road

Article Abstract:

The Driver Education Centre of Australia (DECA) has targeted 100 of the country's top companies for a special chauffeur and senior management driver retraining program. DECA officials claim the program enables firms to save on insurance premiums, maintenance and fuel costs, and on lost work hours. The program also advertises lower accident rates and improved self-esteem.

Author: Tuckey, Bill
Trucking, General Freight Trucking, Trucking & Courier Services, Ex. Air, Management, Human resource management, Training, Truck drivers, Truck driving

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Luxury loyalty

Article Abstract:

Issues concerning the standards of customer treatment in the luxury car dealing industry are discussed. Particular attention is given to ways of funding extravagant customer services, such as showing films while waiting for car servicing.

Author: Tuckey, Bill
Finance, Services, Customer service, Automobile dealers, Luxury automobiles

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IT: the new driving force

Article Abstract:

The world's seven largest car makers are investing heavily in information technology to ensure they keep their leading positions in the increasingly competitive marketplace.

Author: Tuckey, Bill
Investments, Information technology, Automobile industry

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