The EPA's new guard

Article Abstract:

Carol M. Browner, the new head of the EPA, considers herself a strict environmentalist, but during her tenure with Florida's Department of Environmental Regulation, she showed a willingness to work with business. She plans to overhaul the federal Superfund program.

United States. Environmental Protection Agency, Browner, Carol

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Tips for writing letters to customers

Article Abstract:

Evergreen Advertising and Marketing Inc advises small businesses to let their customers know they are eager to solve consumer problems. Appreciation of the customer should be expressed and giving away something extra is always acceptable.

Methods, Small business, Business letters, Commercial correspondence

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Surety bonds: a necessity becoming harder to get

Article Abstract:

The American Subcontractors Association reports that subcontractors are having difficulties in obtaining surety bonds because of strict adherence to underwriting requirements by insurance agents and brokers.

Construction industry, Purchasing, Insurance, Surety bonds

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