The role of 'good conversation' in strategic control
Article Abstract:
Most current writers on strategic control, whether from the rational planning or processual schools, agree on the importance of dialogue and debate between the interested parties to the control process. This is particularly so when strategic control is regarded in a 'warning bell' sense, responding to a signal that all is not going according to plan, rather than as behavioral constraint or as an element of agency theory practice. This paper advances a normative framework for ensuring the effectiveness of such discussions based on Bird's notion of a 'good conversation.' Bird argued that the discussion of business ethical problems should be vocal, reciprocating, issues-oriented, rational, imaginative, and honest. It is argued here that these characteristics should also apply to the discussions within the strategic control process if the process is not to be dysfunctional. (Reprinted by permission of the publisher.)
Publication Name: Journal of Management Studies
Subject: Business, general
ISSN: 0022-2380
Year: 1996
User Contributions:
Comment about this article or add new information about this topic:
LEARNING, TEAMWORK AND APPROPRIABILITY: MANAGING TECHNOLOGICAL CHANGE IN THE DEPARTMENT OF SOCIAL SECURITY
Article Abstract:
Issues related to the relationship between the working knowledge of organizational teams and evolving institutional knowledge are examined, focusing on a case study of a decision to implement new technological policies at the Department of Social Security. Topics include the importance of coordinating and building organizational knowledge, appropriability, and the manager's role in directing teams to implement change.
Publication Name: Journal of Management Studies
Subject: Business, general
ISSN: 0022-2380
Year: 1999
User Contributions:
Comment about this article or add new information about this topic:
- Abstracts: Developing a process model of problem recognition. Strategic control: a new perspective
- Abstracts: The role of the accounting rate of return in financial statement analysis. Investment decisions and the equity accounting standard
- Abstracts: Treadway Commission: its initial conclusions. National Association of Accountants: Annual Report 1989
- Abstracts: Not-for-profit accounting and auditing in the early eighteenth century: some archival evidence. Client control environments: an examination of auditors' perceptions
- Abstracts: Evidence on the nature of audit planning problem representations: an examination of auditor free recalls. A decision-support system for audit-staff scheduling with precedence constraints and due dates