The service volunteer-loyalty chain: an exploratory study of charitable not-for-profit service organizations
Article Abstract:
The service design and operational factors relevant to volunteer satisfaction in not for profit organizations are examined. The elements of service delivery that impact volunteer satisfaction and loyalty to the nonprofit organization are discussed.
Publisher: American Production and Inventory Control Society Inc.
Publication Name: Journal of Operations Management
Subject: Business, general
ISSN: 0272-6963
Year: 2005
Analysis, Volunteerism, Volunteers
Publication Name: Journal of Operations Management
Subject: Business, general
ISSN: 0272-6963
Year: 2005
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Operational, economic and mission elements in not-for-profit organizations: the case of the Chicago Symphony Orchestra
Article Abstract:
The dual orientation of non profit organizations is analyzed. The operational, economic and mission elements in non profit organizations are examined. A case study of Chicago Symphony Orchestra is presented.
Publisher: American Production and Inventory Control Society Inc.
Publication Name: Journal of Operations Management
Subject: Business, general
ISSN: 0272-6963
Year: 2005
Case studies, Chicago Symphony Orchestra
Publication Name: Journal of Operations Management
Subject: Business, general
ISSN: 0272-6963
Year: 2005
User Contributions:
Comment about this article or add new information about this topic:
Subjects list: United States, Management, Nonprofit organizations, Company business management
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