Trujillo's service faults

Article Abstract:

Sol Trujillo former owner of Telephone company US West has paid 50 million dollars to its customers after lawsuits were filed on the company for its poor customer service. The faults committed by Sol Trujillo in treating the customers are also discussed.

Author: Washington, Stuart
United States, Legal issues & crime, Legal/Government Regulation, Company legal issue, Cases, Customer service, Support services, Trujillo, Sol, U S WEST Communications Inc.

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The love of risk

Article Abstract:

The business growth plans of chief executive David Spence of Unwired Group are presented.

Author: Washington, Stuart
Australia, Management dynamics, Planning, Management, Business planning, Company business management, Business plans, Spence, David, Unwired

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Subjects list: Officials and employees, Telecommunications services industry, Telecommunications industry, Communications industry
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