When fashion is fleeting: Transitory collective beliefs and the dynamics of TQM consulting

Article Abstract:

The changes over time in the types of consulting firms offering total quality management services (TQM) are analyzed. Results reveal that when TQM was a booming management fashion, consultants tended to be generalists with weak links to the technical foundations of the practice, and after the fashion went bust, TQM consulting was increasingly populated by specialists with quality control expertise.

Services information, Management consulting services, Management Consulting, Services, Total quality management, Consulting services

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Knowledge-based innovation: Emergence and embedding of new practice areas in management consulting firms

Article Abstract:

Knowledge-based innovations emerge and get embodied in organizational structure by combination of socialized agency, differentiated expertise, defensible turf and organizational support. Practitioner networks, markets for knowledge-based service and professional firm hierarchies are the pathways that combine these elements in the management consulting firms.

Usage, Technology application, Knowledge-based systems, Organizational structure, Knowledge-based system

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Agglomeration effects and strategic orientations: Evidence from the U.S. lodging industry

Article Abstract:

It is demonstrated that high levels of differentiation in a competitive cluster are associated with higher level of performance for firms in the cluster. It is found that locating in competitive cluster with a high percentage of companies with low-cost strategic orientations tends to reduce performance for firms with higher levels of differentiation.

Analysis, Competition (Economics), Hospitality industry, Cluster analysis, Industry forecasts, Lodgings

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