Glyn Davies, 1919-2003

Article Abstract:

Writer Glyn Davies was a member of the editorial board of The Service Industries Journal from 1983-99.

Author: Akehurst, Gary
Executive changes & profiles, Scholarly periodicals, Obituary, Officials and employees, Appreciation, Authors, English, English writers, Personality profile, Service Industries Journal (Periodical), Davies, Glyn

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Quality management in Irish healthcare

Article Abstract:

The increase of quality management in Ireland's healthcare industry is discussed.

Author: Harrington, Denis, Ennis, Kay
Ireland, Product quality, Health care industry

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An empirical study of service quality implementation

Article Abstract:

Quality management in UK hotel companies is discussed.

Author: Harrington, Denis, Akehurst, Gary
United Kingdom, Hotels (except Casino Hotels) and Motels, Hotels and motels, Hotel Management, Statistical Data Included, Industry Overview, Case studies, Total quality management, Hotel management companies

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Subjects list: Quality management
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