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Business, international

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Internet supported customer relationship management: a key opportunity for the twenty-first century

Article Abstract:

Internet supported Customer Relationship Management and various Web sites which discuss this application are discussed.

Author: Hamill, Jim, Prashantham, Shameen
Publisher: Emerald Group Publishing, Ltd.
Publication Name: International Marketing Review
Subject: Business, international
ISSN: 0265-1335
Year: 2001
Prepackaged software, Computer software industry, Software industry, Product information, Customer relations

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Business-to-business e-marketplaces: towards consolidation and collaboration

Article Abstract:

Five Web sites that discuss electronic business-to-business marketplaces are evaluated. Changes in this venue are expected to continue.

Author: Hamill, Jim, Prashantham, Shameen
Publisher: Emerald Group Publishing, Ltd.
Publication Name: International Marketing Review
Subject: Business, international
ISSN: 0265-1335
Year: 2001
Video Retailing Service, All Other Information Services, Evaluation, Home shopping, Business-to-business market, Business to business market

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Culture and Internet marketing

Article Abstract:

Internet marketing strategies of 60 multinational firms are analyzed. The cultural sensitivity of their Web sites are evaluated.

Author: Hamill, Jim, Prashantham, Shameen
Publisher: Emerald Group Publishing, Ltd.
Publication Name: International Marketing Review
Subject: Business, international
ISSN: 0265-1335
Year: 2001
On-Line Information Services, Videotex & Teletext, World, Social aspects, Marketing, International business enterprises, Multinational corporations, Web sites (World Wide Web), Web sites

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Subjects list: United States, Technology application, Online services, Internet services, Electronic commerce, E-commerce
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