Spice up your services

Article Abstract:

India has potential to become a world leader in remote services, due to advantages such as low wages, a large population, and a good command of the English language. Back-office work such as typing is a growing activity. The employees expect a paternalistic relationship with the companies they work for, and they may appear over-qualified for the tasks they carry out.

India, Economic aspects, Outsourcing

User Contributions:

Comment about this article or add new information about this topic:

CAPTCHA


Link in the golden chain

Article Abstract:

The strategy of Li and Fung is examined in detail. The company helps with organizing supply chains for other firms, and has been successful in Asia, handling logistics for clients which include western retailers.

Management, Logistics, Business logistics, Li and Fung Ltd.

User Contributions:

Comment about this article or add new information about this topic:

CAPTCHA


The Asians are coming, again

Article Abstract:

British call centers in northern England are examined in terms of working conditions and competition from abroad.

United Kingdom, Work environment, Services industry, Service industries, England

User Contributions:

Comment about this article or add new information about this topic:

CAPTCHA


Subjects list: Business services
This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.