How To Evaluate a Telemarketing Managerial Candidate

Article Abstract:

Telemarketing professionals are sparse and scattered in this new and booming industry. A company's search for a telemarketing manager must be for one who has a thorough grasp of the industry. When preparing to hire a new telemarketing manager, a company can benefit from the article's question-response technique. The tests provided, and an interview checklist, offer guidelines for manager selection.

Author: Crandall, H.B.
Management, Employee selection, Interview, Hiring

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Determining Telemarketing Profitability

Article Abstract:

Cost justification is required when determining the profitability of a telemarketing program. Telemarketing strategies, and management concurrence with the cost of personnel, sales costs, field sales time and training along with these guidelines, will aid in establishing the expected return on a telemarketing investment. Sample costs and figures illustrate the procedure for cost justifications.

Author: Barden, V.M.
Sales, Cost, Marketing Strategy, Cost Estimation, Sales Analysis

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Subjects list: Telecommunications
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