How consumers with disabilities perceive "welcome" in retail servicescapes: a critical incident study
Article Abstract:
A study on perceptions of disabled people during retail shopping, using critical incident technique, is presented.
Publisher: Emerald Group Publishing, Ltd.
Publication Name: The Journal of Services Marketing
Subject: Business
ISSN: 0887-6045
Year: 2007
Marketing procedures, Public affairs, Retail Stores, Social aspects, Disabled persons, Stores, Customer relations
Publication Name: The Journal of Services Marketing
Subject: Business
ISSN: 0887-6045
Year: 2007
User Contributions:
Comment about this article or add new information about this topic:
Consumer politeness and complaining behavior
Article Abstract:
The article uses sociolinguistics to examine the relation between consumer behavior and consumer complaints.
Publisher: Emerald Group Publishing, Ltd.
Publication Name: The Journal of Services Marketing
Subject: Business
ISSN: 0887-6045
Year: 2006
Sociolinguistics, Consumer complaints, Language and culture
Publication Name: The Journal of Services Marketing
Subject: Business
ISSN: 0887-6045
Year: 2006
User Contributions:
Comment about this article or add new information about this topic:
Why consumers are not using internet banking: a qualitative study
Article Abstract:
The article examines Internet banking behavior of consumers.
Publisher: Emerald Group Publishing, Ltd.
Publication Name: The Journal of Services Marketing
Subject: Business
ISSN: 0887-6045
Year: 2006
All Other Information Services, Functions related to deposit banking, Home Banking Service, Home banking, Home banking services
Publication Name: The Journal of Services Marketing
Subject: Business
ISSN: 0887-6045
Year: 2006
User Contributions:
Comment about this article or add new information about this topic:
Subjects list: United States, Analysis, Consumer behavior, Consumer behaviour, Usage
Similar abstracts:
- Abstracts: All systems go. Executive compensation at private biotech companies: a competitive environment. Aligning career ladders and the company vision
- Abstracts: Pharma consolidates its grip on post-antibody landscape. Lack of data mires Aranesp in controversy
- Abstracts: Defense industry faces squeeze in looming competitiveness crunch. Analyst: Big changes afoot in defense industry
- Abstracts: Chronic, programmed polypeptide delivery from an implanted, multireservoir microchip device. Hotwiring biosensors
- Abstracts: Engineering of a monomeric green-to-red photoactivatable fluorescent protein induced by blue light. Photoswitchable cyan fluorescent protein for protein tracking
This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.