Public-Sector Productivity: A Success Story

Article Abstract:

A success story concerning productivity in the public- sector is detailed. The Copyright Office has made sweeping changes which entail better efficiency, quality of service, and employee job satisfaction. A consultive management approach is used rather than a traditional management approach. All employees offer ideas concerning goals and objectives. New techniques concerning management style and productivity are learned from workshops. The organizational culture of the Copyright Office is redefined. Employee involvement and commitment are keys to this approach.

Author: Reed, G.B.
Business consultants, Management consultants, Public sector

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Productivity and quality improvement through leadership certification

Article Abstract:

The role of action learning and leadership certification in ensuring that continuous improvement becomes a part of organizational culture is discussed. It is emphasized that firms must combine classroom learning with leader development on the job.

Author: Midas, Michael T., Jr., Werther, William B., Jr.
Management Training & Evaluation

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The cutting edge of productivity management

Article Abstract:

Issues concerning pioneering activity in productivity management are discussed. It is argued that the key to the future of productivity and quality enhancement is developing more innovations.

Author: Werther, William B., Jr.
Management-Productivity, Organizational effectiveness, Industrial productivity

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Subjects list: Methods, Management, Management training
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