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The relationships between changes in incentive structures, executive pay and corporate performance: some evidence from the privatised water industry in England and Wales

Article Abstract:

The 1989 water industry privatization in England and Wales increased the pay for previously-underpaid senior executives to the extent of their underpayment. This intra-industry pay adjustment factor is greater than the adjustment factor for overpaid executives whose change in pay is not adversely affected by their relative overpayment within the industry. However, the relationship between pay and performance remains unclear.

Author: Watson, Robert, Ogden, Stuart
Publisher: Blackwell Publishers Ltd.
Publication Name: Journal of Business Finance and Accounting
Subject: Business
ISSN: 0306-686X
Year: 1996
Economic aspects, Economic policy, Executives, Executive compensation, England, Wales

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The influence of comparative pay, customer service measures and accounting profits upon CEO pay in the UK privatised water industry

Article Abstract:

The impacts of relative chief executive officer (CEO) pay levels, improvements in customer service and profits of privatized water companies in the United Kingdom over the 1992 to 2001 time frame are examined. Findings show that increase in sales and partial conformance to comparative CEO pay levels influence changes in CEO pay the most. Implications of customer service measures on bench-mark profit are analyzed.

Author: Watson, Robert, Ogden, Stuart
Publisher: Institute of Chartered Accountants in England & Wales
Publication Name: Accounting and Business Research
Subject: Business
ISSN: 0001-4788
Year: 2007
Sales & consumption, Personnel administration, Human resource management, Chief executive officers, Company personnel management, Industry sales and revenue, Report

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Customer disclosures, impression management and the construction of legitimacy: corporate reports in the UK privatized water industry

Article Abstract:

The impact of corporate reporting by water companies of United Kingdom on customer service, following privatization, is examined.

Author: Ogden, Stuart, Clarke, Julia
Publisher: Emerald Group Publishing, Ltd.
Publication Name: Accounting, Auditing and Accountability
Subject: Business
ISSN: 0951-3574
Year: 2005
Services information, Analysis, Usage, Services, Customer service, Corporation reports, Company reports, Support services

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Subjects list: Water utilities, Compensation and benefits, Privatization, Privatization (Business), United Kingdom, Customer relations
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