Bell & Howell buys Xantel CTI product
Article Abstract:
High-speed scanner hardware and software company Bell and Howell Co is purchasing computer telephony technology from Xantel that will make single telephone lines function as multiple systems. The technology will allow Bell and Howell simultaneous use of its telecommunication system as analog lines, fax and call transfers to voice mail. The new system also brings substantial cost savings for the company.
Publication Name: Service News
Subject: Computers and office automation industries
ISSN: 1046-1965
Year: 1998
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3M's IT training adds value to business units
Article Abstract:
3M's IT training and computer support initiative added value to the company's business units and allowed the IT support and training department to regain credibility. A philosophy of service and accessibility within the IT support department was employed by the diversified manufacturing company. At present, IT group members go to work areas to inquire whether users have questions.
Publication Name: Service News
Subject: Computers and office automation industries
ISSN: 1046-1965
Year: 1998
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CBT delivers new Intel curriculum
Article Abstract:
CBT Group PLC will develop interactive course modules in a development deal with Intel Corp. The courseware will be used by the world's leading microchip manufacturer for its worldwide certification program. CBT will make 22 course modules for Intel and have a complete course curriculum available by Oct 1998. CBT has established a reputation for interactive training courseware.
Publication Name: Service News
Subject: Computers and office automation industries
ISSN: 1046-1965
Year: 1998
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