Courier company takes on repairs
Article Abstract:
SonicAir, a logistics services provider, has expanded its SmartCourier program to include more repair services. Originally including only parts swapping services, the program now offers six services: parts exchange, onsite assist, technical swap out, non-technical swap out, technical repair and installation. Around one-third of the company's 1,500-people field force have joined the SmartCourier program, said Paul Gettings, executive VP of sales and marketing.
Publication Name: Service News
Subject: Computers and office automation industries
ISSN: 1046-1965
Year: 1997
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DecisionOne on road to recovery?
Article Abstract:
Multivendor service provider DecisionOne Corp has launched a Web-based service management tool and Linux services as part of its services restructuring program launched in early 1999. The Internet-based tool will enable DecisionOne customers to access the company's system and determine the break/status of their accounts, monitor their networks and track assets. DecisionOne has introduced also its Linux services, which is targetted for large OEM clients.
Publication Name: Service News
Subject: Computers and office automation industries
ISSN: 1046-1965
Year: 1999
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UPS expansion gives Louisville flair for repair
Article Abstract:
United Parcel Service's (UPS) hub facilities in Louisville, KY, is undergoing major expansion and improvements. UPS Logistics Group Technology and Logistics Center will have a six-building depot aimed at adding to its logistics services to include repair services. The expanded facilities reflect the growing link between logistics services and information technology hardware maintenance.
Publication Name: Service News
Subject: Computers and office automation industries
ISSN: 1046-1965
Year: 1998
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