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Computers and office automation industries

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Membership unrest threatens HDI

Article Abstract:

The Help Desk Institute (HDI) is being restructured in response to the growing discontent from among its 4,000 members. According to several members, the biggest problem with HDI is the lack of communication from its leadership. Ziff-Davis Assn, the parent of HDI, has assigned its managing director, Bill Rose, to examine HDI's internal problems and to lead the reorganization. Despite these efforts, some HDI members are considering leaving the organization.

Author: Gilhooly, Kym
Publisher: CESN Publications
Publication Name: Service News
Subject: Computers and office automation industries
ISSN: 1046-1965
Year: 1999
Strategy & planning, Computer Services, Computer Systems Design and Related Services

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Hot on the email evidence trail

Article Abstract:

Data backup and recovery vendor Ontrack International Inc of Eden Prairie, MN, has launched its Computer Evidence Services (CES) unit in early 1999. Ontrack said that CES will specialize in the discovery of electronic evidence for criminal investigations and civil litigations. CES can access data on computer, removable media and phone systems for a wide range of clients including law enforcement agencies.

Author: Gilhooly, Kym
Publisher: CESN Publications
Publication Name: Service News
Subject: Computers and office automation industries
ISSN: 1046-1965
Year: 1999
Services introduction, Data Processing Services, Litigation Support Computing Svcs, Litigation support, Ontract International Inc.

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Subjects list: United States, Information technology services
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