Complaining to the NHS
Complaints in the year Apr 1991-92 at Chase Farm NHS Trust, Enfield, Middlesex, England, were investigated. An explanation of how to complain is included. Half of the 78 people surveyed had complained about care or treatment and others objected to staff attitudes, poor facilities and waiting times. Forty-one per cent were dissatisfied with the handling of their complaint. Most of them wanted improvements in services for other people. Chase Farm took more than a month to reply. Few replies gave evidence that action had been taken.
Publication Name: Which?
Subject: Consumer news and advice
ICCF adds contract
The 5th International Contemporary Furniture Fair (ICCF) will be held in New York from May 16 to 19, 1993. The fair will include the ICCF contract division as a new feature. Design companies which specialize in the contract market willparticipate in the furniture fair. In addition, the fair will also be supplemented by the ICCF Windows Project wherein New York retailers will feature some of the products on exhibit in their show windows. Exhibit organizers expect an attendance of about 10,000.
Publication Name: Interiors
Subject: Architecture and design industries
[VO.sub.2max], protocol duration, and the [VO.sub.2] plateau
The purpose of the study [VO.sub.2max] and the presence of [VO.sub.2] plateau across four protocol durations in cycling exercise are presented.
Publication Name: Medicine and Science in Sports and Exercise
Subject: Sports and fitness