A foundation of trust
Article Abstract:
The five principles of relational based quality are adopting a global perspective, invoking organizational integrity, applying core values, inspiring leadership and embracing transformation. These principles enhance business processes, corporate strategies, employee development and customer relationships are discussed.
Publisher: American Society for Quality Control, Inc.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2005
Product quality, Management Development, Methods, Management, Quality management
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2005
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Build loyalty through experience management
Article Abstract:
Organizational management through emotional connectivity with customers is presented. Humanic, mechanic, functional experience clues and experience auditing steps are also discussed.
Publisher: American Society for Quality Control, Inc.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2007
Marketing procedures, Operations Research, Evaluation, Management research, Customer relationship management, Customer relations
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2007
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Comment about this article or add new information about this topic:
Subjects list: United States, Associations, institutions, etc., Organizations
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