Cyberquality: quality resources on the Internet

Article Abstract:

Cyberquality resources can be accessed through the Internet on several topics including current resources of manufacturing, education, training, service, government and software quality issues. Discussion lists, information sites and news groups are the three categories of resources. Discussion lists use different software systems which include Listserv, ISO 9000, CQI-L, TQMLIB. Information sites are a collection of quality resources and can search and retrieve information and Gopher and FTP are common retrieval tools. News groups is the most commonly used Internet service and can be reached through America On-line.

Author: Clauson, Jim
Analysis, Evaluation, Information services industry

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Cyberquality resources: the Web of creativity

Article Abstract:

Several Web sites offer information on creativity and its relation to product quality improvement. Charles Cave's Creativity Web offers a list of 30 creativity techniques. Paul Plsek's Directed Creativity Web site emphasizes creativity process through mind maps. Other recommended Web sites are Buzan Centres, Applied Creativity Inc., Kinsey Consulting Services, Six Hats Systems, Knowledge Library and other significant discussion lists.

Author: Clauson, Jim
Web sites (World Wide Web), Web sites, Business creativity

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Going on-line, not airline: Internet can replace traditional conferences

Article Abstract:

It is worth considering a cyber (or on-line) conference as an alternative to an expensive trip to a conventional conference. Cyber conferences use inexpensive Web-page interfaces to present articles and link people to discuss issues raised in these articles. It is possible to contact delegates privately, and some virtual conference sites offer private chat rooms. It may also be possible to contact the author of a paper directly.

Author: Clauson, Jim
Online services, Internet services

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Subjects list: Internet, Information services, Usage
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