Prepping for patients

Article Abstract:

Lexington, NE's Tri-County Area Hospital had a new Iowa Beef Processors plant set to open in the area and the hospital wanted to be prepared for patients. Hospital administrator Calvin Hiner flew to the Garden City, KS, plant and discovered a young workforce. The hospital increased its prenatal care staff and its physical therapy programs because of the prevalence of repetitive motion injuries for the company's workforce.

Management, Beef industry, Iowa Beef Processors Inc.

---

Know your neighbor's business

Article Abstract:

New York state's Iroquois Healthcare Alliance, in response to an employer group's request, developed the Health Quality Partnership Project. The project is designed to provide employers with quality-of-care data for participating hospitals. Hospitals are allowed to review data, to make sure that it is accurate and that valid comparisons are made.

Reports, Medical care, Quality management, Medical care quality

---

Service with a smile - or else

Article Abstract:

George Washington University Hospital is focusing on a service-oriented policy. Officials first conducted an employee survey to target problem areas, such as poor management communication and insufficient performance feedback. Employees agree to uphold service standards in writing, and employees that do not comply can be fired.

Human resource management

Similar abstracts:

• Abstracts: Growing pains. Make no little plans
• Abstracts: Partnership in education: central service prepares students for materiel management duties. Reengineering hospital materiel management
• Abstracts: Identifying new patient prospects: efficacy of usage segmentation. Complaint intensity and health care services: a framework to establish priorities for quality improvements can be used to improve patient satisfaction
• Abstracts: Hitting the highlights. The new lingo of added value. Busting barriers
• Abstracts: Structural incentives and adoption of medical technologies in HMO and fee-for-service health insurance plans. The impact of HMO competition on private health insurance, 1985-1992

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.