Their world is the ghetto; against tough odds, HMOs run by minorities stay rooted to their urban communities
Article Abstract:
Unity Health Maintenance Organization of Illinois head Robert Currie is one of the few minorities running an HMO. Currie's health plan caters to hundreds of Medicaid patients who live in Chicago's housing projects and ghetto. While HMOs such as Unity pride themselves on their involvement in their local communities, their plans are also taking a substantial business risk because Medicaid usually pays less for the plan's patients than it does for patients who belong to mainstream plans.
Publication Name: Hospitals & Health Networks
Subject: Health care industry
ISSN:
Year: 1997
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Another vicious cycle?
Article Abstract:
Health maintenance organizations have been stuck in a three year cycle of aggregate gains followed by another three years of losses. Despite marginal medical inflation, the top HMOs have been suffering major losses since 1996. For revenues to rebound, rates will have to rise. New technology and drug releases have contributed to the losses. Experts predict modest growth in 1999 as managed care seeks more profitable growth strategies.
Publication Name: Hospitals & Health Networks
Subject: Health care industry
ISSN:
Year: 1998
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You never call
Article Abstract:
Health maintenance organizations are losing elderly customers due largely to a lack of personal marketing. A survey by Towers Perrin/Care Trac finds that Medicare HMO members appreciate customer service complete with visits and telephone calls. The survey concludes that senior citizens are satisfied with HMOs, prefer periodic phone calls and visits from sales reps, and that personal touches instill loyalty.
Publication Name: Hospitals & Health Networks
Subject: Health care industry
ISSN:
Year: 1998
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