Take CQI home: a learning exercise
Article Abstract:
All Community Memorial Hospital of Menomonee Falls Inc employees are expected to routinely practice continuous quality improvement (CQI) in their daily work. Ongoing employee education is essential for them to routinize CQI. The CQI Education Committee at the hospital constructed a series of 55 minute-long workshops, called education quarterlies, to achieve this goal. Each quarterly treated a different CQI topic, such as problem solving methods. One quarterly was designed to apply all six CQI topics together. A matrix was distributed to help employees measure their daily application of CQI concepts.
Publication Name: Journal of Nursing Care Quality
Subject: Health
ISSN: 1057-3631
Year: 1997
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Consumer-based research: using focus groups as a method for evaluating quality of care
Article Abstract:
Focus groups can help evaluate how well medical services are delivered. Research into the quality of medical care should utilize a limited time small group interview on a specific topic. The research area will help determine the group to be analyzed, including patients, employees, or physicians. Research teams can develop customized medical quality assessment programs using focus groups.
Publication Name: Journal of Nursing Care Quality
Subject: Health
ISSN: 1057-3631
Year: 1996
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