Meet delivery challenge head-on ?
Article Abstract:
Consulting firm Shepherd Management Group pres Pat West advises furniture retailers to reevaluate and re-engineer their customer service and delivery operations. West adds that retailers should be preemptive and not reactive in their customer orientation. Successful stores are those that keep their customers properly informed while seeing to that expectations of the reality of the products purchased are also addressed.
Publication Name: Furniture-Today
Subject: Home furnishings industry
ISSN: 0194-360X
Year: 1997
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Drop-shipping spurs growth for Quebeko
Article Abstract:
The growth in the sales of Quebeko Furniture, a ready-to-assemble furniture producer, contributed by drop shipping is discussed. The relevant details regarding the expansion of distribution opportunities of Quebeko through Internet sites and catalogs are presented.
Publication Name: Furniture-Today
Subject: Home furnishings industry
ISSN: 0194-360X
Year: 2005
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Eurway finds growth on Internet. RTA specialist expands reach far beyond Texas
Article Abstract:
Eurway has found success marketing its ready-to-assemble furniture via the Internet. This article documents this success.
Publication Name: Furniture-Today
Subject: Home furnishings industry
ISSN: 0194-360X
Year: 2003
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