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Human resources and labor relations

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Injecting quality into personnel management

Article Abstract:

Quality circles and similar approaches are useful quality control techniques, but do not address bottom-line aspects of the typical personnel management office such as job evaluation, recruiting, policy-setting, and labor relations. Four quality control ideas that are applicable to personnel activities are: quality is important; continual improvement is a way of life; do away with rework and scrap; and quality cannot be 'inspected in'. Quality means, first of all, selecting the proper things to do, and then performing them in the correct order of priority.

Author: Carr, Clay
Publisher: Crain Communications, Inc.
Publication Name: Personnel Journal
Subject: Human resources and labor relations
ISSN: 0031-5745
Year: 1987
Quality control

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Strength and endurance testing

Article Abstract:

Pre-employment physical performance tests are recommended for all laborious jobs, including positions that do not appear to be strenuous. Testing for endurance as well as for strength can lead to hiring more productive workers, lower absenteeism and accident rates, and lower turnover among new hires. Steps for constructing valid physical tests are discussed.

Author: Daniel, Barton N.
Publisher: Crain Communications, Inc.
Publication Name: Personnel Journal
Subject: Human resources and labor relations
ISSN: 0031-5745
Year: 1987
Analysis, Design and construction, Examinations, Educational tests, Recruiting and enlistment

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Subjects list: Methods, Human resource management
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