Abstracts

Human resources and labor relations

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Ten key strategies for communicating more clearly

Article Abstract:

There are several good strategies for increasing communication effectiveness. The manager should become aware of the way personality affects communication. An atmosphere that encourages questions will prevent misunderstandings. The manager should be aware of unresolved issues that may block communication. A speaker needs to be aware of the total impression being created, not just the words being used. Clarifying and restating the message helps to prevent confusion and misunderstandings.

Interpersonal communication, Business communication

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The path to managerial self-destruction

Article Abstract:

Mistakes by managers that can have an adverse effect on employee performance and organizational performance are discussed. These include: keeping information from employees, ignoring the ideas of others, constantly harping on non-essential details, avoiding decisions, emphasizing procedures over objectives, faking what is unknown, and blaming subordinates for mistakes, rather than accepting responsibility for errors.

Supervision of employees, Employee supervision

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