The new technology wave
Article Abstract:
The insurance industry is moving toward network computing, open-systems architectures, computer-aided software engineering design and more specific software development methods. These features will afford standardized methods for accessing information and less reliance on specific software vendors. The greatest impediment to implementation will be resistance from systems administrators. Insurers can successfully overcome this resistance by adopting a seven-step approach, beginning by stressing the need for change and ending by defining business goals.
Publication Name: Best's Review Property-Casualty Insurance Edition
Subject: Insurance
ISSN: 0005-9714
Year: 1992
User Contributions:
Comment about this article or add new information about this topic:
On the cutting edge of service
Article Abstract:
In June of 1992, the United Farm Bureau insurance companies installed the Client Account Review Evaluation system. This computer-based system has improved customer service by allowing the agent to examine a customer's status across all product lines, something that was difficult to do previously. The system also allows for easier analysis of current and potential customer markets. All policies, company publications and rate manuals are now printed under the new system.
Publication Name: Best's Review Property-Casualty Insurance Edition
Subject: Insurance
ISSN: 0005-9714
Year: 1992
User Contributions:
Comment about this article or add new information about this topic:
Image systems expand beyond service
Article Abstract:
Imaging systems help insurers improve customer service and increase productivity. Insurance companies such as USAA have been able to decrease paperwork and lower their paper storage needs. Information is stored on optical disk and remains in storage for about seven years. The system allows for quick access to customer information and helps supervisors manage their work loads.
Publication Name: Best's Review Property-Casualty Insurance Edition
Subject: Insurance
ISSN: 0005-9714
Year: 1993
User Contributions:
Comment about this article or add new information about this topic:
- Abstracts: The future of the agent. Will technology change agents' and brokers' roles? Limited partnerships keep it all in the family
- Abstracts: Dancing the technology tango. Getting ahead by sending out. Profit from the growing information revolution
- Abstracts: Selecting investment management systems. The ethereal electronic evolution. Looking back from 1997
- Abstracts: Getting into management's head. Zurich. Milan
- Abstracts: Survey shows actuaries taking on new roles. Whole life dividend survey