Telstra exposed

Article Abstract:

Australian telecommunications company Telstra has paid British Telecommunications (BT) around $30 mil to settle BT's claim that Telstra undermined their business in Australia. Some of Telstra's documents released in the case could affect similar actions brought against Telstra by other telecommunications companies, charging Telstra used unethical business practices to limit competition.

Cases

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Swansong I & II

Article Abstract:

Outgoing chief executive officer of Telstra, Frank Blount, criticized the accuracy of his company's record-keeping in an e-mail in 1997, raising questions about Telstra's billing policies. Blount claims he was referring to inventory problems, but Telstra's critics say customers should check their bills. Telstra's billing inaccuracies have spawned companies like Billbusters.

Prices and rates

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Fruits of the loop

Article Abstract:

The plans by Australian entrepreneur and former broadcaster Steve Cosser to run a new telephony venture are discussed. The basis of the new technology designed to run the final loop of cable from exchanges to homes is examined.

Innovations, Computer telephony, Behavior, Computer-Telephone integration, Cosser, Steve

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