"Hello, Net calling"

Article Abstract:

The potential of web to provide exceptional customers service should be recognized by the companies, as Internet is the best medium enabling businessmen to grow in the competitive world. The technology of using telephonic conservation or web is discussed by focusing on their advantages and disadvantages.

Author: Canale, Stephen M.
Analysis, Customer service, Support services

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Hey, where'd it go?

Article Abstract:

When a software program does not open it means that either it is saved in the wrong folder or is deleted by mistake. Some quick detection strategies for finding lost programs in Windows, Windows XP, Windows 98 and Word are stated.

Author: Canale, Stephen M.
Evaluation, Software, Disk/tape file utilities, File maintenance utilities, Software maintenance, File maintenance utility

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Surfing simplified

Article Abstract:

The salient features of Mozilla's Firefox, a web browser, are described. The advantages Firefox has over Microsoft's Internet Explorer are also highlighted.

Author: Canale, Stephen M.
Product information, Comparative analysis, Web browser, Web browsers, Microsoft Internet Explorer (Web browser), Mozilla Firefox (Web browser)

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Subjects list: United States
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