Goal and process clarity: specification of multiple constructs of role ambiguity and a structural equation model of their antecedents and consequences

Article Abstract:

Measures of 2 constructs of role ambiguity (process and goal clarity) were developed. Mental health workers (N = 402) from 2 organizations provided evidence that a confirmatory 2-factor model fit the data better than a 1-factor model. A path model including antecedents (autonomy, job feedback, agent feedback, recognition) and consequences (job satisfaction, job search behavior, turnover) of process and goal clarity was proposed based on the model of role ambiguity developed by Bedeian and Armenakis (1981) and modified in light of evidence on role ambiguity reviewed by Fisher and Gitelson (1983) and Jackson and Schuler (1985). A structural equation model confirmed the fit of the hypothesized model and a slightly more restricted model. Job tenure, need for clarity, and job classification were investigated as moderators but did not moderate the structural paths of the model. (Reprinted by permission of the publisher.)

Psychological aspects, Role conflict, Psychiatric personnel, Mental health personnel

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Longitudinal study of the effects of information seeking on newcomer socialization

Article Abstract:

In this study, the effects of information seeking on newcomer socialization are assessed. The results suggest that by seeking information, organizational newcomers can facilitate the socialization process. The frequency with which 135 new staff accountants sought specific types of information during their first 6 months of employment was related to how well they had mastered their job, defined their role, learned about their organization's culture, and become socially integrated. In contrast to findingsfrom research focusing on the organization's role in socialization, these findings suggest that newcomers are proactive information seekers who take an active role in adjusting to their new environment. (Reprinted by permission of the publisher.)

Human information processing, Professional socialization

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