10 ways to keep customers coming back
Article Abstract:
Excellent customer service guarantees customer satisfaction and success for the business. Companies can provide this by knowing their clients' needs and extending courteous and efficient service. They can promote a trademark that would inform customers of the nature of their business and provide supplementary data to additional queries. They can also keep their clients satisfied by listening to their needs, keeping promises and meeting deadlines. An honest approach, a genuine apology or a sincere 'thank you' will help dispel any conflicts and retain clients.
Publication Name: Women in Business
Subject: Women's issues/gender studies
ISSN: 0043-7441
Year: 1992
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The power of goal setting
Article Abstract:
Goal setting can help women enhance their chances of success in their endeavors and develop a sense of control over their personal life. To ensure that goal setting will be effective, women should carefully consider the various steps and facets of the process. These include identifying the goal, setting a timetable deadline, identifying potential obstacles and people who can provide assistance, assessing skills, developing an action plan and evaluating the benefits offered by the objective.
Publication Name: Women in Business
Subject: Women's issues/gender studies
ISSN: 0043-7441
Year: 1995
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Who put a lizard in my lasagna?
Article Abstract:
An incident where a plastic lizard in a lasagna inspires important lessons about how doing something to make others laugh affects others. Creating memorable experiences is a way to grow a business and reminding ones self to lighten up and relax are ways to be successful in business.
Publication Name: Women in Business
Subject: Women's issues/gender studies
ISSN: 0043-7441
Year: 2008
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