Journal of Business Research 2005 Jean Charles Chebat - Abstracts

Journal of Business Research 2005 Jean Charles Chebat
TitleSubjectAuthors
How emotions mediate the effects of perceived justice on loyalty in service recovery situations: An empirical study.Business, generalJean-Charles Chebat, Witold Slusarczyk
Lost in a mall, the effects of gender, familiarity with the shopping mall and the shopping values on shoppers' way finding processes.Business, generalJean-Charles Chebat, Claire Gelinas-Chebat, Karina Therrien
Mall atmospherics: The interaction effects of the mall environment on shopping behavior.Business, generalJean-Charles Chebat, L.W. Turley, Richard Michon
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