Journal of Business Research 2006 Dhruv Grewal - Abstracts
Journal of Business Research 2006 Dhruv Grewal | |||||
Title | Subject | Authors | |||
---|---|---|---|---|---|
Anchoring effects of advertised reference price and sale price: The moderating role of saving presentation format. | Business, general | Dhruv Grewal, Rajesh Chandrashekaran | |||
Consumer responses to service recovery strategies: the moderating role of online versus offline environment. | Business, general | Dhruv Grewal, Kenneth L. Bernhardt, Katherine E. Harris, Lois A. Mohr | |||
Consumer willingness to claim a price-matching refund: A look into the process. | Business, general | Dhruv Grewal, Monika Kukar-Kinney |
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