Personnel Journal 1991 Joyce E. Santora - Abstracts

Title	Subject	Authors
Personnel Journal 1991 Joyce E. Santora
Alamo's drive for customer service. (Alamo Rent A Car Inc.)	Human resources and labor relations	Joyce E. Santora
Allied-Signal's network cuts health care costs. (nationwide managed health care plan)	Human resources and labor relations	Joyce E. Santora
Du Pont returns to the drawing board. (E.I. Du Pont de Nemours and Company Inc. Achievement Sharing incentive pay program failure)	Human resources and labor relations	Joyce E. Santora
Kids-to-Go. (John Hancock Financial Services' day care program during school holidays)(includes related article on family care programs)	Human resources and labor relations	Joyce E. Santora
Kinney Shoe steps into diversity. (culturally diverse workforce at Kinney Shoe Corp.)	Human resources and labor relations	Joyce E. Santora
Look who's talking. (Dow Chemical Co.'s interactive voice response system)	Human resources and labor relations	Joyce E. Santora
Pacific Bell primes the quality primp. (The Quality Primer, an in-house reference book on basic quality techniques)	Human resources and labor relations	Joyce E. Santora
Rockwell fills its own prescription. (Rockwell International Defense Electronics unit's company-owned employee pharmacy)	Human resources and labor relations	Joyce E. Santora

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