Quality Progress 1997 Leigh Ann Klaus - Abstracts
| Quality Progress 1997 Leigh Ann Klaus | |||||
| Title | Subject | Authors | |||
|---|---|---|---|---|---|
| IBM Canada holds on to its beliefs - and its future. (includes interview with IBM Canada Pres and CEO John Wetmore)(Company Profile) | Engineering and manufacturing industries | Leigh Ann Klaus | |||
| Minimize employee resistance to change by focusing on human side. | Engineering and manufacturing industries | Leigh Ann Klaus | |||
| Motorola brings fairy tales to life. (Motorola's Total Customer Satisfaction competition)(Special Report: The Malcolm Baldrige National Quality Award) | Engineering and manufacturing industries | Leigh Ann Klaus | |||
| Quality Progress' 7th quality in education listing. (magazine's annual educational survey) | Engineering and manufacturing industries | Leigh Ann Klaus | |||
| Small businesses thinking big.(quality implementation in small companies)(includes bibliography)(Cover Story) | Engineering and manufacturing industries | Laura Struebing, Leigh Ann Klaus | |||
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