The Director 1995 David Tebbutt |
Title | Subject | Authors |
G Kingsbury: how 'sudden death' computer implementation converted the company from teams of warring factions to a customer-focused, fighting unit. | Business, international | David Tebbutt |
KPMG: How IT brought about improved financial and non-financial performance of the organisation and ensured early warning of problems, including customer dissatisfaction, in time to take corrective action. | Business, international | David Tebbutt |
Marching unstoppably down the new highway: it has taken scarcely any time at all for the Internet to turn from an arcane piece of US defence-orientated computer networking into the putative shape of tomorrow's business arena. Is it all a fad? | Business, international | David Tebbutt |
Motor Claims Services: how an insurance company avoided being buried under a paper mountain, freed up office space and improved customer service in the process. | Business, international | David Tebbutt |
Securicor Alarms: how a new computer system is at the heart of its transformation from an 'alarm technology' company to an organisation selling peace of mind. | Business, international | David Tebbutt |
The information superhighway. (special report) | Business, international | David Tebbutt |
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