Journal of the Academy of Marketing Science 1997 |
Title | Subject | Authors |
A framework for market-based organizational learning: linking values, knowledge, and behavior. | Business | Sinkula, James M., Baker, William E., Noordewier, Thomas |
An exploratory study of exclusive dealing in channel relationships. (includes appendix) | Business | Li, Zhan G., Dant, Rajiv P. |
Assessing the predictive validity of two methods of measuring self-image congruence. | Business | Grewal, Dhruv, Sirgy, M. Joseph, Johar, J.S., Claiborne, C.B., Mangleburg, Tamara F., Park, Jae-ok, Chon, Kye-Sung, Berkman, Harold |
A study of the relationships between cognitive appraisals and consumption emotions. | Business | Nyer, Prashanth U. |
Changes in the theory of interorganizational relations in marketing: toward a network paradigm. | Business | Achrol, Ravi S. |
Customer value: the next source for competitive advantage. | Business | Woodruff, Robert B. |
Developing a customer value-added theory of the firm. | Business | Slater, Stanley F. |
Ethical correlates of role conflict and ambiguity in marketing: the mediating role of cognitive moral development. (includes appendices) | Business | Vitell, Scott J., Barnes, James H., Foo Nin Ho, Desborde, Rene |
Exploring the implications of the Internet for consumer marketing. | Business | Peterson, Robert A., Balasubramanian, Sridhar, Bronnenberg, Bart J. |
Influences on consumer use of word-of-mouth recommendation sources. | Business | Duhan, Dale F., Wilcox, James B., Johnson, Scott D., Harrell, Gilbert D. |
Learning effect in multinational diffusion of consumer durables: an exploratory investigation. | Business | Kumar, V., Ganesh, Jaishankar, Subramaniam, Velavan |
Listening to your customers: the impact of perceived salesperson listening behavior on relationship outcomes. (includes appendix) | Business | Sohi, Ravipreet S., Ramsey, Rosemary P. |
Measuring physical distribution service quality. (includes appendix) | Business | Mentzer, John T., Bird, Monroe Murphy, Bienstock, Carol C. |
Modeling response to repetitive promotional stimuli. (includes appendices) | Business | Fox, Richard J., Reddy, Srinivas K., Rao, Bharat |
Modeling the determinants of customer satisfaction for business-to-business professional services. | Business | Johnson, Lester W., Patterson, Paul G., Spreng, Richard A. |
Product quality: impact of interdepartmental interactions. (includes appendix) | Business | Kohli, Ajay K., Jaworski, Bernard J., Menon, Ajay |
Reflections on gaining competitive advantage through customer value. | Business | Parasuraman, A. |
The influence of ethical climate and ethical conflict on role stress in the sales force. | Business | Ferrell, O.C., Ingram, Thomas N., Schwepker, Charles H., Jr. |
The price of competitiveness in competitive pricing. | Business | Rust, Roland T., Griffith, David E. |
The role of competitive alternatives in the postchoice satisfaction formation process. | Business | Droge, Cornelia, Halstead, Diane, Mackoy, Robert D. |
The sales manager as a role model: effects on trust, job satisfaction, and performance of salespeople. | Business | Rich, Gregory A. |
Transaction utility effects when quality is uncertain. | Business | Bearden, William O., Urbany, Joel E., Kaicker, Ajit, Smith-de Borrero, Melinda |
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