Journal of the Academy of Marketing Science 2004 |
Title | Subject | Authors |
A cross-national model of job-related outcomes of work role and family role variables: a retail sales context. | Business | Boles, James S., Netemeyer, Richard G., Brashear-Alejandro, Thomas |
An integrated framework for the conceptualization of consumers' perceived-risk processing. | Business | Conchar, Margy P., Zinkhan George M., Peters, Cara, Olavarrieta, Sergio |
A three-component model of customer commitment to service providers. | Business | Bansal, Harvir S., Irving, P. Gregory, Taylor, Shirley F. |
Consumer cheating on service guarantees. | Business | Wirtz, Jochen, Kum, Doreen |
Corporate social responsibility and marketing: an integrative framework. | Business | Maignan, Isabelle, Ferrel, O.C. |
Customer response capability in a sense-and-respond era: The role of customer knowledge process. | Business | Kaufman, Peter, Jayachandran, Satish, Hewett, Kelly |
Customer value, satisfaction, loyalty, and switching costs: An illustration from a business-to-business service context. | Business | Erramilli, M. Krishna, Shankar, Venkatesh, Shun Yin Lam, Murthy, Bvsan |
Domestic country bias, country-of-origin effects, and consumer ethnocentrism: a multidimensional unfolding approach. | Business | Balabanis, George, Diamantopoulos, Adamantios |
Firm-to-firm and interpersonal relationships: Perspectives from advertising agency account managers. | Business | Haytko, Diana L. |
French versus American consumers' attachment of value to a product in a common consumption context: A cross-national comparison. | Business | Overby, Jeffrey W., Gardial, Sarah Fisher, Woodruff, Robert B. |
Goal-setting paradoxes? Trade-offs between working hard and working smart: the United States versus China. | Business | Evans, Kenneth R., Fang, Eric, Palmatier, Robert W. |
Importers' benevolence toward their foreign suppliers. | Business | Sirgy, M. Joseph, Brown, James R., Bird, Monroe Murphy, Lee, Dong-Jin |
Information content and consumer readership of print ads: a comparison of search and experience products. | Business | Franke, George R., Mothersbaugh, David L., Huhmann, Bruce A. |
Innovation generation in supply chain relationships: a conceptual model and research propositions. | Business | Sivakumar, K., Roy, Subroto, Wilkinson, Ian F. |
Marketing and the law. | Business | Olazabal, Ann Morales, Cava, Anita, Sacasas, Rene |
Modeling the patient-physician service encounter: Improving patient outcomes. | Business | Hausman, Angela |
Multigeneration innovation diffusion and intergeneration time: A cautionary note. | Business | Van den Bulte, Christophe |
Price levels and price dispersion within and across multiple retailer types: further evidence and extension. | Business | Shankar, Venkatesh, Ancarani, Fabio |
Product-, corporate-, and country-image dimensions and purchase behavior: A multicountry analysis. | Business | Ming-Huei Hsieh, Shan-Ling Pan, Setiono, Rudy |
Revisiting the scope of Lanham Act protection. | Business | Gantt, Karen |
Sales contest effectiveness: an examination of sales contest design preferences of field sales forces. | Business | Murphy, William H., Dacin, Peter A., Ford, Neil M. |
Sports artist and the first amendment beat Tiger Wood's right of publicity. | Business | Moorman, Anita M. |
Testing a negotiation model on Canadian Anglophone and Mexican exporters. | Business | Graham, John L., Mintu-Wimsatt, Alma |
The adaptive consequences of pride in personal selling. | Business | Verbeke, Willem, Bagozzi, Richard P., Belschak, Frank |
The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context: a Dyadic analysis. | Business | Homburg, Christian, Stock, Ruth M. |
The paradox of a marketing planning capability. | Business | Dickson, Peter R., Slotegraaf, Rebecca J. |
The role of contingency awareness, involvement, and the need for cognition in attitude formation. | Business | Priluck, Randi, Till, Brian D. |
The theoretical underpinnings of customer asset management: A framework and propositions for future research. | Business | Bolton, Ruth N., Lemon, Katherine N., Verhoef, Peter C. |
United States finally joins Madrid Protocol. | Business | Samuels, Jeffrey M., Samuels, Linda B. |
When customers disappoint: a model of relational internal marketing and customer complaints. | Business | Menguc, Bulent, Bell, Simon J., Stefani, Sara L. |
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