National Productivity Review 1992 - Abstracts

National Productivity Review 1992
TitleSubjectAuthors
Advanced TQM: measurements, missteps, and progress through Key Result Indicators at Corning. (total quality management; Corning Inc.)(includes related article)BusinessLuther, David B.
Baxter Healthcare uses its own quality award to help achieve excellence. (Baxter Healthcare Corp; Baxter Quality Award)BusinessSanford, Roy L.
Cascaded training at Hughes Aircraft helps ensure continuous measurable improvement. (Hughes Aircraft Co.)BusinessRice, Judy
Getting organizational buy-in for benchmarking: environmental management at Weyerhaeuser. (Weyerhauser Co.)(includes related articles on benchmarking)BusinessKarch, Kenneth M.
How reengineering transforms organizations to satisfy customers. (Special Section: Service Organization Reengineering)BusinessJanson, Robert
Janssen Pharmaceutica: focusing through competitive analysis. (includes related articles)BusinessMcNair, C.J., Leibfried, Kathleen H.J.
Laying the groundwork for a strategic corporate cost accounting system at Delaney Products. (Delaney Products Inc.)(includes related articles)BusinessWittman, Marlene R.
New England Telephone opens customer service lines to change. (Special Section: Service Organization Reengineering)BusinessClarke, J. Barry, Mahoney, Eileen F., Robishaw, Susan E.
Reengineering commercial loan servicing at First Chicago. (First National Bank of Chicago) (Special Section: Service Organization Reengineering)BusinessSpadaford, Joseph F.
The Principal insures a better future by reengineering its Individual Insurance Department. (The Principal Financial Group Inc.) (Special Section: Service Organization Reengineering) (Company Profile)BusinessRohm, Charles E.
Thinking, acting, and deciding: how to address the invisible forces of international competition. (Feigenbaum's Window on the World) (Column)BusinessFeigenbaum, Armand V.
Understanding Q levels - from quality circles to federal budgets. (quality levels) (A Point of View)BusinessSheehy, Barry
This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.